Pending US orders

Incident Report for Lightyear

Resolved

US orders were filled, but users may have experienced a delay in receiving order confirmation messages in the app. This issue has now been resolved, and confirmations are being sent normally.

Posted Jan 12, 2026 - 17:24 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 12, 2026 - 17:11 UTC

Investigating

We're experiencing issues with US orders and are looking into resolving this. We apologise for any inconvenience.

Posted Jan 12, 2026 - 17:08 UTC

This incident affected: Orders.