Web and App are experiencing delays

Incident Report for Lightyear

Resolved

This incident has been resolved.
Posted Jan 06, 2026 - 08:27 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 05, 2026 - 15:57 UTC

Identified

We have identified the issue causing delays in our platform and are working on a fix. Current issues seem to be predominant on mobile – please try Lightyear on web instead.
Posted Jan 05, 2026 - 15:28 UTC

Investigating

We are currently investigating this issue.
Posted Jan 05, 2026 - 14:52 UTC
This incident affected: Web, Mobile, System, and Orders.
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